Melton Mencap is a leading provider of Personal Support to people with Learning Disabilities in Melton Mowbray and the surrounding area.
We provide for people of all ages who have learning disabilities from mild to profound, to people on the autistic spectrum as well people who also have physical disabilities ranging up to severe and profound.
We provide support to individuals helping them to live as independently as possible in the community, or enabling respite for their families and carers. This service, commissioned either via framework agreements with the Local Authority social services or engaged directly by the user or their family, accounts for about 80% of our turnover.
Why is Melton Mencap chosen by so many people as a Personal Support provider?
- Reputation – over 50 years of work with people with Learning Disabilities
- Origins from the need seen by our founding volunteers to support the lives of people with Learn Disabilities
- Quality of our services
See our credentials
- Quality and Compliance – CQC good rating
- Registered Charity – Non profit organisation – our focus is our service users and their families. Our executive supports the organisation on a voluntary basis.
Affiliated to Royal Mencap – Campaigns for the rights of people with Learning Disabilities
Our Focus on Quality
• Consistency – getting to know the client
(no agency staff)
• Awareness of legislation
Our Focus on our clients
Person centred support plan for each individual to ensure support is:
• Age appropriate
• Ability appropriate
• Regularly reviewed
• Involving whole family
• Delivering the individuals own needs, choices and goals which can include independence, life skills, socialisation, being part of the wider community, experiencing new activities and places.
• Development and Enablement – We have noticed how our service users have developed in their abilities with our support.
Our staff are our greatest asset
• Trained staff
• Majority of staff come with previous experience in the field of Learning Disability
• Ongoing Training programme – to ensure compliance with new legislation, refresher courses
• Commitment of staff
• Communication of support workers with management
How Melton Mencap moves with the times
• Day Centres have closed. Personal Support has been enabled by Personal Budgets and Personal Independence Payments
• Assurance for the future – Many parents are concerned for their adult service users over how they will be supported when parents are no longer able to provide support.