Personal Support

Melton Mencap is a leading provider of Personal Support to people with Learning Disabilities in Melton Mowbray and the surrounding area.

We provide for people of all ages who have learning disabilities from mild to profound, to people on the autistic spectrum as well people who also have physical disabilities ranging up to severe and profound.

We provide support to individuals helping them to live as independently as possible in the community, or enabling respite for their families and carers. This service, commissioned either via framework agreements with the Local Authority social services or engaged directly by the user or their family, accounts for about 80% of our turnover.

Why is Melton Mencap chosen by so many people as a Personal Support provider?
  • Reputation – over 50 years of work with people with Learning Disabilities
  • Origins from the need seen by our founding volunteers to support the lives of people with Learn Disabilities
  • Quality of our services 


See our credentials
  • Quality and Compliance – CQC good rating
  • Registered Charity – Non profit organisation – our focus is our service users and their families. Our executive supports the organisation on a voluntary basis.

Affiliated to Royal Mencap – Campaigns for the rights of people with Learning Disabilities

Our Focus on Quality

• Consistency – getting to know       the client
  (no agency staff)
• Reliability
• Awareness of legislation

 Our Focus on our clients

Person centred support plan for each individual to ensure support is:
• Age appropriate
• Ability appropriate
• Enabling
• Regularly reviewed
• Involving whole family
• Delivering the individuals own       needs, choices and goals which   can include independence, life   skills, socialisation, being part of   the wider community,   experiencing new activities and   places.
• Development and Enablement – We have noticed how our service users have developed in their abilities with our support.

Our staff are our greatest asset

Trained staff
• Majority of staff come with     previous experience in the field of  Learning Disability
• Ongoing Training programme –   to ensure compliance with new   legislation, refresher courses
• Commitment of staff
• Communication of support   workers with management

How Melton Mencap moves with the times

• Day Centres have closed.     Personal Support has been   enabled by Personal Budgets   and  Personal Independence   Payments
• Assurance for the future – Many    parents are concerned for their     adult service users over how they   will be supported when parents   are no longer able to provide   support.

We Care
We Listen
We are reliable
We have the time
We are consistent
We offer friendship, quality and commitment to you